Emergency Shelter

Emergency Shelter

Permanent Housing Expansion

Homelessness is one of the most complex social problems in the United States. Efforts to solve this problem are increasingly focused on permanent supportive housing. With more than 30 years of experience in housing development, Pine Street is at the forefront of these efforts. 

Data collected at Pine Street show that the same 5% of homeless men and women use 53% of available beds every night. Housing those 5% frees up capacity, saves money, and improves quality of life.

To address this complex problem, Pine Street has focused on a strategy to expand access to permanent housing, providing savings to taxpayers and restoring dignity to men and women who have lost everything. 



Pine Street began development of housing units in 1984 and currently owns or manages more than 850 units at 41 sites throughout greater Boston. 

Just a few years ago, our housing-to-shelter ratio was 30:70. In 2013, we “tipped the balance” — we now offer more beds in housing than in shelter. Within the next few years, our goal is to shift this further to a 65:35 housing-to-shelter ratio. 

Pine Street’s houses are staffed by house managers, who handle maintenance and upkeep, and case managers, who work closely with tenants on a comprehensive plan, including accessing health services, job training or mental health resources. This supportive housing model has proven extremely effective. More than 90% of the chronically homeless individuals who are placed remain in housing long-term.



Permanent supportive housing is a cost-effective, tested solution to end homelessness and greatly improves the quality of life for long-term homeless men and women. 

  • 5% of guests use 53% of available bed nights. Housing these long-term guests will reduce the demand for shelter and free up capacity for emergency stays.
  • 90% of the most challenged, chronically homeless individuals stay and thrive in the supportive housing.
  • Moving someone from the streets to housing saves $9,500 per year in emergency healthcare, public safety and shelter costs. 
  • This model ensures improved health and well-being outcomes as tenants seek mental and physical health, social and recreational services in appropriate places. On-site managers help ensure a coordinated system of care.