Note to students: This website is a comprehensive resource for learning about Pine Street Inn. Other useful material can be found at Guidestar.org*. The frequently asked questions answered here, and the informative links page, will help guide your research. We regret that, due to the overwhelming number of student inquiries, staff members are not available to meet with you directly. Likewise, because Pine Street Inn respects the privacy of its guests, photos and/or interviews with guests are not permitted.

*GuideStar is the national database of U.S. charitable organizations. It gathers and distributes data--including financial information, programs and activities, volunteers and boards of directors--on more than 850,000 IRS-recognized nonprofits. Click here to look at Pine Street's Guidestar listing. *Access to some information will require a free registration.

How many people are served by Pine Street Inn?
Pine Street Inn serves 1,200 adult men and women across all of its programs each day. Two Pine Street residences house a limited number of children.

Who does Pine Street Inn serve?
Pine Street Inn serves men and women of many different races, nationalities and religions. They range in age from eighteen to eighty, and older. Pine Street guests have a wide variety of backgrounds and speak numerous languages. Some have had little formal schooling, while others have advanced degrees. Many are unemployed, but a number have full- or part-time jobs. Some struggle with mental illness, disability, addiction, or isolation; and none has found affordable housing. With help, some guests are able to move beyond shelter fairly rapidly. But for many others, it takes time to regain stability and the confidence to face the world. Our services include outreach, health care, addiction counseling and recovery groups, and job training. We also give referrals to other service providers. Inn staff provide all guests with encouragement and the tools needed to reconnect with work, housing, and community.

How many employees are there?
There are approximately 400 full- and part-time employees working at the inn.

What is the annual budget?
Pine Street Inn’s current annual budget is approximately $32 million.

How much does it cost to run Pine Street Inn?
Click here for information on our FY 2004 income and expenses.

What are Pine Street Inn’s operating hours and locations?
Pine Street Inn serves homeless men and women at 444 Harrison Avenue and 363 Albany Street, respectively, in addition to nearly 30 other sites throughout Greater Boston, 24 hours a day and 365 days a year.
Click here to see a map of the inn's sites.

Is Pine Street Inn open to the public?
Pine Street welcomes individuals and small groups to take a tour of the inn (by appointment only please).
Click here to schedule a tour.

Does Pine Street Inn accept donations of clothing, furniture and household items?
Pine Street Inn no longer accepts donations of clothes and furniture. Goodwill has assumed responsibility for the inn's clothing collection. Please consider Goodwill for future clothing donations. The inn thanks you for your many years of helping Pine Street provide this service on site. For more information, please click here.

Where can I learn about Pine Street's intent to purchase the property at 38–42 Upton Street?
Pine Street Inn responds to neighborhood questions about 38–42 Upton Street

Accessing Pine Street Inn services:

How do I get a bed at the inn?
Emergency beds at the Men's and Women's inns are assigned by lottery each day. New guests are encouraged to get to the inn as early as possible and meet with a case manager. A guest willing to work on an individual plan with his/her case manager can be referred to receive a regular bed.

How do I get an application for Pine Street Inn housing?
Pine Street Inn maintains a wait list of approximately 225 applicants. The wait for a vacancy is generally at least one and a half years. For information about eligibility guidelines and a printable housing application, please click here.

Housing applications must be mailed to Paul Sullivan Housing Tenant Management Office at 82 Green Street, Jamaica Plain, MA 02130. Applications cannot be processed at the inn's headquarters in Boston.

How can I contact someone who may be a guest at Pine Street Inn?
Pine Street Inn respects the privacy and anonymity requested by many of its guests. There is a board in the lobbies of both the Men's Inn and the Women's Inn that guests may check for messages. Please know that we cannot guarantee that guests will look at the board or choose to respond.
Click here to have your message posted.

There is a homeless individual whom I see frequently and I am worried about him/her. Other than giving him/her money, what can I do to help?

How can my school organize a fundraiser?
Please, email info@pinestreetinn.org with the subject line 'Fundraising'. Include your name and address, someone will reply to your message with more information.

How do I apply for a 'Team Pine Street' marathon number?
Click here for the Team Pine Street homepage.

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