Case Management

Case Management

Group Opportunities


Pine Street Inn has volunteer opportunities perfect for corporate groups, faith-based groups, clubs, alumni organizations, schools and more.

Our staff will work with you to customize an opportunity for your group at any of our locations:

  • Harrison Avenue (Men's & Women's Inns), South End
  • Shattuck Shelter, Jamaica Plain
  • Holy Family Shelter, Dorchester 
  • Permanent housing sites throughout Greater Boston



This half-day opportunity combines hands-on service with an educational tour of the Inn to provide your group with a deeper understanding of the issues of homelessness, poverty and Boston’s lack of affordable housing. Participants emerge from this session as educated advocates who can bring new insight about the issues of homelessness and poverty to their work places and communities. 
A session can be designed to meet the needs of your group. We are happy to collaborate with you to ensure that your group gains knowledge of the issues that interest you. Perfect for groups of 6-10 volunteers.


2. Evening meal service

We rely on volunteer groups to serve dinner to our guests every night of the year. This opportunity is ideal for groups of 3-10 volunteers. Groups are encouraged to consider meal sponsorship as a way of supporting your meal service. Click on the link below to learn more:


Please note that our meal service calendar does book up in advance so plan ahead!



Provide the ingredients and prepare a healthy dinner for the tenants at one of our permanent housing sites. Come up with a creative meal and cook on-site for approximately 12-25 tenants. This is a great way to get to know our tenants while sharing a delicious meal. Perfect for 2-5 volunteers.

4. opportunities for larger groups (30-70)


5. In-Kind Donation Drive

Collect critical items like toiletries or gift cards that are needed to support our guests and clients.
Wish list includes:
  • Welcome Home Baskets
  • Gift Cards
  • New socks for both men and women
  • New underwear for both men and women
  • MBTA passes
  • Food Donation drive information found HERE

Contact Us

For more information on group volunteer opportunities, please contact 617.892.9184 or


Volunteer FAQs:

Volunteers enter through our main lobby and our receptionist will contact the Volunteer Department. Volunteer staff will greet you and get you started on your project. We have lockers for coats, bags, or other belongings, but please note that Pine Street Inn is not responsible for lost or stolen items. If the entire volunteer group is running very late or if anyone is lost and needs directions, please call 617.892.9184 and let the volunteer team know.
All kitchen volunteers are trained in food safety at the beginning of the shift. Volunteers work in our kitchen environment chopping vegetables, making sandwiches, weighing food, and other basic meal preparation services. Volunteers work together as a team alongside our kitchen associates and trainees. Your group project may involve cutting certain items in the kitchen; we provide special cutting gloves for this project.
All volunteers must be 15 years of age and older regardless of parental permission or attendance. We require that all volunteers wear LONG PANTS, CLOSED-TOE SHOES and T-SHIRTS. Those wearing open-toed shoes or shorts will not be allowed to volunteer.
Volunteers should wear comfortable clothes, that they do not mind getting dirty. You should avoid wearing loose clothing, including: untucked shirts, wide sleeves, wallet chains, bracelets or long necklaces. We require all volunteers to wear hairnet or alternate head covering; you may bring in a baseball cap if you prefer.
We have very limited parking available in our Visitor Parking Lot located at 245 E. Berkeley Street. The entrance to this lot is just beyond the Mobil Gas Station. We cannot guarantee parking, so we encourage carpooling or public transportation as the lot can fill up quickly. If the visitor lot is full, there is paid parking available across from 363 Albany Street. The rate for this lot is $2.50/hour.
We look forward to your visit, and thank you for joining us in our efforts to End Homelessness!